Credit card payments in favor of Skydive Switzerland GmbH are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as SKYDIVE SWITZERLAND on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.
Please send an e-mail to firstname.lastname@example.org for all inquiries regarding your credit card payments and chargebacks.
When you use your credit/debit card on our website, our fraud detection tool uses several types of information in your booking. A sophisticated algorithm determines the risk level of your payment transaction. If the risk level of your booking is high, you may be required to verify your credit/debit card in person, as well as provide photo identification. This verification process protects you against credit/debit card fraud and ensures your security as you use your credit/debit card on our website.
SKYDIVE SWITZERLAND AND SCENIC AIR BOOKING TERMS & CONDITIONS
CANCELLATION & REFUNDS
In the event of a complete cancellation, the following costs will be incurred by the purchaser:
1. 0% - Cancellation with more than 48 hours notice
2. 50% - Cancellation with 24 hours notice
3. 100% - Cancellation with less than 24 hours notice or in the event of not showing up
CONDITIONS OF SUPPLY
Products featured in Skydive Switzerland and Scenic Air brochures, websites and programs are supplied subject to our terms & conditions of trade set out below. In addition products delivered by third parties are subject to the terms and conditions of supply of those parties. Prior to purchasing any product you should ensure that you have read & understood our terms & conditions and confirmed any other applicable terms and conditions with your booking agent as in making your purchase you are entering into a contract which includes these terms & conditions.
Prices are in Swiss Francs and include VAT where applicable. Prices do not include transport between your home port and destination and return, items of a personal nature (eg telephone calls, alcoholic beverages, gratuities), meals and the like, unless specifically stated.
Prices and conditions are current at the time of publication but are subject to change without notice.
In producing marketing and promotional material,Skydive Switzerland and Scenic Air has used some information supplied by third parties and in supplying that information to you, Skydive Switzerland and Scenic Air are acting as the agent of such parties. Irrespective of any measures taken to ensure the accuracy of such information at the time of publication of the information, Skydive Switzerland and Scenic Air disclaims and will be exempt from liability in respect of anything misleading, false, incomplete, inaccurate, or erroneous and all resulting direct or consequential loss, expense, damage, disappointment, inconvenience, delay, shock, illness, injury or death, however caused.
MEDICAL QUESTIONNAIRE, RELEASE & ASSUMPTION OF RISK & INDEMNITY FORMS
Skydive Switzerland and Scenic Air requires, as a condition of participation in adventure activities supplied by us, that you complete a waiver. This document is intended to form a legally binding contract that prevents you from suing Skydive Switzerland and Scenic Air in the event of certain events occurring including loss, injury, damage or death. The document also requires disclosure of certain medical conditions in order to determine participant suitability for some activities.
FITNESS & HEALTH
While you do not need to have prior experience to partake in any of the activities and tours marketed or provided by Skydive Switzerland and Scenic Air, good health and a positive attitude are essential. Please also note that you are not permitted to participate in the heli skydive if you are over 95kg and 183cm over over 105kg for the airplane skydive. Should you continue to book and exceed the maximum weight limit for the activity you will forfeit participation and full payment. Further, some medical or physical conditions (including pregnancy) may preclude participation in some activities. To avoid disappointment you should raise any concerns in this regard prior to booking.