FAQs - Jump The Swiss Alps
+41 33 821 00 11
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info@scenicair.ch

Frequently Asked Questions

1. What is the difference between airplane and helicopter skydive?
2. Can I bring my own GoPro/camera?
3. How long does the skydive take?
4. What do I need to bring/wear?
5. How many people can jump at the same time?
6. How soon will I get my video/photos?
7. How high do we jump from?
8. What is the length of my video? How many photos do I get?
9. What happens if the weather is too bad to jump?
10. What is the difference between handcam and camera flyer video/photos?
11. Does the price include transport?
12. Do you offer group discounts?
13. What's your cancellation policy?
14. What happens if I am too scared to jump?
15. What is the best time of day to jump?
16. Can I wear my contact lenses or glasses?
17. Is your company insured or hold any certificates?

 

1. What is the difference between airplane and helicopter skydive?

The airplane flight to altitude is approx. 15-20 minutes, longer than the approx. 5-10 minutes it takes in the helicopter.  We can only offer handcam video/photos options from the helicopter where we can offer both handcam and camera flyer (video/photos) from the airplane, however camera flyer is subject to availability.  We can take up to 6 tandems from the airplane where we can only take 2 tandems from a helicopter.  
The views from both locations are both beautiful.  You are closer to the mountains when you are jumping from the helicopter but you see less of the mountain range.  When you jump from the airplane you see more of the Swiss Alps mountain range, the lakes and on very clear days you can see the Matterhorn.

 

2. Can I bring my own GoPro/camera?

You are more than welcome to take your GoPro or camera to the drop zone.  You can take the camera with you in the aircraft to take photos during the flight to altitude, however, for safety reasons, you cannot use the camera during the freefall or under the canopy.  Even licensed skydivers need 200 jumps before they can take a camera skydiving.

 

3. How long does the skydive take?

From Interlaken - Drop Zone - Interlaken you can expect it to take approx. 3.5 hours

  • Flight to altitude - approx. 15-20 minutes in the airplane or approx. 5-10 minutes in the helicopter
  • Freefall - approx. 45 seconds
  • Flight under canopy - approx. 5 minutes

 

4. What do I need to bring/wear?

Wear comfortable clothing, shoes and dress for the weather, we will give you a jumpsuit to wear over your clothes.  You do not need to bring your passport but please bring your ticket or agent voucher and money (cash or credit card), in case you want to buy a drink/snack and/or photo and video package.

 

5. How many people can jump at the same time?

We can take up to 7 tandems when jumping from an airplane or 2 tandems from a helicopter

 

6. How soon will I get my video/photos?

You can expect to get your video/photos within 3 days of your jump.  If you have still not received them after 3 days please contact us by email. info@scenicair.ch

 

7. How high do we jump from?

We jump from 4000m (13 000ft) out of the helicopter or airplane.  Dependent on weather conditions and air traffic we can jump from 4600m (15 000ft) out of the airplane for additional CHF 35.00 - this option can only be determined by the pilot on the day.

 

8. What is the length of my video? How many photos do I get?

The edited video of your skydive is approx. 6 minutes long.
We guarantee a minimum of 60 photos but you normally get up to 100 photos.

 

9. What happens if the weather is too bad to jump?

Rain, snow, clouds, fog and wind can affect your chances of jumping.  If we need to cancel due to the weather you can reschedule for another time and date or you will get a full refund.  The weather can change so quickly here in the mountains and we cannot confidently rely on the weather forecast.  We will only decide shortly before the time of pick up if we need to cancel or not.  If we decide to cancel we will first contact you by email, approx. 30 minutes prior to the trip time.  If we cannot contact you by email we will try to contact you by telephone or through your place of accommodation.

 

10. What is the difference between handcam and camera flyer video/photos?

Handcam is when the tandemmaster wears a camera on their wrist to capture your skydive and the camera flyer is when a 2nd person follows you out of the plane to capture your skydive.  Handcam video/photos will also capture you under the canopy and the camera flyer will capture some of your flight under the canopy and landing from the ground.  

 

11. Does the price include transport?

Yes.  We will pick you up from your accommodation in Interlaken/Wilderswil/Lauterbrunnen or from the train station in Interlaken/Wilderswil/Lauterbrunnen/Reichenbach.

 

12. Do you offer group discounts?

Yes, please contact us for the rates if you have a group of 4 people or more info@scenicair.ch.  No group discounts apply for the helicopter skydive or for scenic flights.

 

13. What is your cancellation policy?

In the event of a complete cancellation, the following costs will be incurred by the purchaser:
1. 0% - Cancellation with more than 48 hours notice 
2. 50% - Cancellation with 24 hours notice
3. 100% - Cancellation with less than 24 hours notice or in the event of not showing up

 

14. What happens if I am too scared to jump?

Our tandemmasters will do our best to reassure you and encourage you to jump however our tandemmasters will never force you.  If your final decision is not to jump full charges will apply for your skydive including any video/photo packages purchased.  

 

15. What is the best time of day to jump?

We recommend booking your skydive for the earliest time slot available on the earliest day you can.  In the event your jump is cancelled due to weather at least you have the option to reschedule to a later time slot or day.  The weather in the mountains can change quickly but we find the weather in the mornings are more favourable.

 

16. Can I wear my contact lenses or glasses?

Yes, we give you goggles to wear that can also fit over any normal size glasses.

 

17. Is your company insured or hold any certificates?

All of our tandem masters are licensed, experienced jumpers and have thousands of jumps under their belt.  Our equipment is checked regularly and are all insured.  Our aircraft are also insured and maintained under the regulations set by the Federal Office of Civil Aviation (FOCA).  We possess the Safety and Adventure certificate and we have an alliance with Swiss Skydive and United States Parachute Association (USPA).